Tickets - уведомлять о неопубликованном тикете

if ($mode == 'new' && $resource->class_key == "Ticket") {
	if(!$resource->published){
	//!!! Пример отправки тупо скопирован с документации, надо менять на свое
		$message = $modx->getChunk('myEmailTemplate');
 
		$modx->getService('mail', 'mail.modPHPMailer');
		$modx->mail->set(modMail::MAIL_BODY,$message);
		$modx->mail->set(modMail::MAIL_FROM,'me@example.org');
		$modx->mail->set(modMail::MAIL_FROM_NAME,'Johnny Tester');
		$modx->mail->set(modMail::MAIL_SUBJECT,'Check out my new email template!');
		$modx->mail->address('to','user@example.com');
		$modx->mail->address('reply-to','me@xexample.org');
		$modx->mail->setHTML(true);
		if (!$modx->mail->send()) {
		    $modx->log(modX::LOG_LEVEL_ERROR,'An error occurred while trying to send the email: '.$modx->mail->mailer->ErrorInfo);
		}
		$modx->mail->reset();
	}
}